Privacy Policy

1. Who We Are

Ananda Learning operates as a financial education provider based in Ko Samui, Thailand. Our registered address is 29 Moo 2, Chaweng Beach, Bo Phut, Ko Samui, Surat Thani 84320. You may contact us at any time at [email protected] or by telephone at +66 2 847 2635.

When this policy refers to "we", "us", or "our", it refers to Ananda Learning. When it refers to "you" or "your", it refers to any person who visits our website, enquires about our programmes, or enrols as a learner.

2. Personal Information We Collect

We collect only the information necessary to provide our educational services and to communicate with you clearly. This may include:

• Your full name and preferred form of address
• Contact information such as email address and telephone number
• General information you share in an enquiry or application form, such as your professional background or learning interests
• Payment records associated with course enrolment
• Correspondence between you and Ananda Learning via email or telephone
• Technical information collected automatically when you visit our website, such as browser type, approximate location by country, and pages visited (see Section 6 below)

We do not collect sensitive personal data such as national identification numbers, medical records, or financial account details beyond what is needed to process a course payment.

3. How We Use Your Information

We use personal information for the following purposes:

• To respond to your enquiries and provide information about our courses
• To process enrolment, confirm your place, and send course materials
• To communicate session schedules, reading assignments, and programme updates
• To arrange individual consultations and in-person retreats where applicable
• To process course payments and issue receipts
• To improve the quality of our programme based on learner feedback
• To comply with applicable Thai law and regulatory requirements

We do not use your personal information for automated profiling or automated decision-making that produces legal or similarly significant effects.

4. Legal Basis for Processing

We process your personal information on the following legal grounds:

• Contract — when processing is necessary to fulfil an enrolment agreement or pre-enrolment enquiry
• Legitimate interests — to communicate with prospective learners and maintain the quality of our programmes, provided this does not override your rights
• Consent — when you have given clear and specific consent, such as for optional communications
• Legal obligation — when processing is required by Thai law

5. Sharing Your Information

We do not sell, rent, or trade personal information with third parties for commercial purposes.

We may share your information with trusted parties in limited circumstances:

• Instructors and specialist advisors involved in delivering your programme (subject to confidentiality obligations)
• Payment processors used to complete course enrolment transactions
• Professional advisors such as our legal counsel, when required
• Thai government authorities when required by applicable law

Any third party we work with is required to handle your information with the same standard of care we apply ourselves.

6. Cookies and Website Analytics

Our website uses cookies and similar technologies to understand how visitors use the site, to remember your preferences, and to help us improve the experience over time. For a full explanation of the cookies we use and your choices regarding them, please read our Cookie Policy.

We may use third-party analytics services to understand general patterns of site usage. These services receive anonymised or aggregated data only, and are prohibited from using it for their own advertising purposes.

7. How Long We Keep Your Information

We retain your personal information for as long as is reasonably necessary for the purpose it was collected. In practice, this means:

• Enquiry correspondence is retained for up to 24 months from the date of last contact
• Enrolment records and course documentation are retained for seven years to satisfy Thai accounting and tax requirements
• Payment records are retained for the period required by applicable financial regulations

When personal information is no longer needed, it is deleted or anonymised in a secure manner.

8. Your Rights

You have the right to request access to the personal information we hold about you, to ask us to correct inaccurate information, or to ask us to delete information that is no longer required. You may also ask us to restrict processing in certain circumstances, or to provide your information in a portable format.

If you believe we have not handled your personal information appropriately, you may contact us directly at [email protected]. We will respond to your request within a reasonable timeframe.

9. Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or loss. Access to personal data is limited to staff who need it to perform their role, and all who handle learner information are made aware of their obligations.

No method of electronic storage or transmission is entirely without risk. If you have concerns about the security of your information, please contact us and we will address them directly.

10. Children

Our courses are designed for adults aged 40 and above. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted information to us, please contact us so we may remove it promptly.

11. Links to External Websites

Our website may contain links to external resources for reference. We are not responsible for the privacy practices of those sites and encourage you to read their policies independently.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will note the revised date at the top of this page. We encourage you to revisit this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please write to us at [email protected] or call us at +66 2 847 2635. Our address is 29 Moo 2, Chaweng Beach, Bo Phut, Ko Samui, Surat Thani 84320, Thailand.